Your privacy matters to wonpkr. This policy explains exactly what personal information we collect from Pakistani players, why we collect it, how we use it, who we share it with, and what rights you have over your own data. We believe you deserve to know.
These six principles summarise the core of wonpkr's approach to data protection. They do not replace the full policy below — please read the complete document for all details.
Every page, every login, every deposit, and every withdrawal on wonpkr is protected by 256-bit SSL encryption — the same standard used by Pakistan's leading commercial banks, including HBL and UBL. Your data travels over an encrypted connection at all times.
wonpkr stores all player data — including CNIC details, contact information, and payment records — on access-controlled servers with restricted internal permissions. Passwords are stored using industry-standard hashing; wonpkr staff cannot view your password.
wonpkr does not sell, rent, or trade your personal information to third-party marketers or data brokers. Your data is used solely to operate your wonpkr account, comply with our licensing obligations, and improve your gaming experience.
Pakistani players have the right to access, correct, and request deletion of their personal data held by wonpkr. Submit a request to our support team and we will respond within 30 days. Account closure includes a data handling process aligned with our retention policy.
wonpkr only collects the personal data that is strictly necessary to operate your account, verify your identity under KYC obligations, process PKR transactions, and comply with anti-money laundering requirements. We do not collect data we do not need.
In the unlikely event of a data breach affecting your personal information, wonpkr will notify affected players within 72 hours of becoming aware of the incident, in line with the notification standards of our licensing authority. We take breach response seriously.
wonpkr ("we", "us", "our") is committed to protecting the privacy and personal data of every player on our platform. This Privacy Policy explains how wonpkr collects, processes, stores, shares, and safeguards your personal information in connection with your use of our online cricket betting and casino services.
wonpkr operates under a regulated international gaming licence. As part of our licensing obligations, we are required to implement robust Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures, which involve collecting and verifying certain personal data from all account holders. This policy describes those procedures and your rights in relation to the data we hold.
This Privacy Policy should be read alongside wonpkr's Terms & Conditions and Responsible Gaming Policy. Defined terms used in this policy have the same meaning as in the wonpkr Terms & Conditions unless otherwise stated.
If you have questions about this policy or wish to exercise any of your data rights, please contact our support team at any time. Contact details are provided at the end of this document.
wonpkr collects only the personal data necessary to operate your account, comply with our legal obligations, and deliver a high-quality gaming experience. The categories of personal data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport number | KYC verification, age verification (21+), AML compliance |
| Contact Data | Pakistani mobile number, email address, city of residence | Account communication, transaction alerts, support |
| Financial Data | JazzCash/EasyPaisa number, bank account details, card last 4 digits, transaction history | Processing PKR deposits and withdrawals, AML monitoring |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Games played, bets placed, betting markets accessed, session duration | Responsible gaming monitoring, personalisation, product improvement |
| Communications Data | Live chat transcripts, support emails, complaint records | Customer service, dispute resolution, quality assurance |
wonpkr does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or medical records unless specifically required by our licensing authority in connection with a responsible gaming or fraud investigation.
wonpkr collects your personal data through the following channels:
wonpkr uses your personal data for the following specific purposes:
wonpkr processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
All third parties with whom wonpkr shares personal data are required to maintain the confidentiality and security of that data and to use it only for the specific purpose for which it was shared. wonpkr does not transfer personal data to countries outside the regulatory framework of our licensing jurisdiction without appropriate safeguards in place.
wonpkr handles all PKR payment transactions through licensed and regulated payment providers. The following applies specifically to payment-related data:
wonpkr uses cookies and similar technologies to operate and improve the platform. Cookies are small text files placed on your device when you visit wonpkr.com. We use the following categories of cookies:
You may control non-essential cookies through your browser settings. Please be aware that disabling certain cookies may affect the functionality of the wonpkr platform. wonpkr does not use third-party advertising or retargeting cookies.
wonpkr retains your personal data for as long as your account is active and for a defined period after account closure, depending on the category of data and the legal obligation that requires us to retain it:
Once the applicable retention period expires and there is no ongoing legal, regulatory, or dispute-related reason to retain the data, wonpkr will securely delete or anonymise the data in accordance with industry-standard data destruction procedures.
As a wonpkr player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact our support team in writing.
Request a copy of all personal data wonpkr holds about you. We will provide this within 30 days of receiving a verified request.
Request correction of any inaccurate or incomplete personal data held in your wonpkr account. Some changes may require re-verification.
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations.
Request that wonpkr restricts the processing of your data in certain circumstances, such as while you contest the accuracy of data we hold.
Request your personal data in a structured, machine-readable format for transfer to another service, where technically feasible.
Object to wonpkr processing your data for direct marketing at any time. You may also object to processing based on legitimate interests in certain circumstances.
wonpkr will respond to all data rights requests within thirty (30) days. In complex cases, we may extend this period by a further two months, in which case we will notify you of the extension and the reason for it. We may need to verify your identity before processing a data rights request.
wonpkr takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction:
wonpkr conducts age verification as part of its KYC process at the account registration stage and prior to processing any withdrawal. Parents and guardians who suspect that a minor may have accessed the wonpkr platform using their details are encouraged to contact our support team immediately. wonpkr will investigate and take appropriate action without delay.
wonpkr also recommends that parents and guardians in Pakistan make use of internet filtering software to prevent minors from accessing gambling platforms. We support all reasonable efforts to keep gambling platforms inaccessible to those under the legal age.
wonpkr reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When we make material changes to this policy, we will notify registered players via email to their registered address and display a prominent notice on the wonpkr platform for at least 14 days prior to the updated policy taking effect.
The effective date at the top of this policy indicates when it was last updated. We encourage you to review this Privacy Policy periodically. Your continued use of the wonpkr platform after the updated policy takes effect constitutes your acceptance of the revised terms.
For any privacy-related queries, requests to exercise your data rights, concerns about how wonpkr handles your personal information, or to report a suspected data breach, please contact our team through the following channels:
wonpkr's support team understands the Pakistani context — local payment methods, CNIC verification, and the needs of players across Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and Multan. We are here to help and take every privacy concern seriously.
wonpkr is built for Pakistani players — PKR-native, JazzCash and EasyPaisa ready, with cricket betting odds and 1,200+ casino games protected by bank-grade encryption. 21+ only. Play responsibly.
21+ only · SSL Encrypted · PKR Deposits · JazzCash & EasyPaisa · Regulated Platform